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Heartful Business
Heartful Business: Leading with the World in Mind is a provocation to everyone who’s a leader – to step up and join the battle to create a better world for all.And a battle it is. Governments and their leaders throw resources at problems for which they don’t have solutions, problems that keep growing and shapeshifting.The pressing need for a new leadership operating system for the world to survive, let alone thrive, is clear. We must solve the monumental problems facing our planet and humanity, for future generations to thrive. To do so will need a shift in how leaders lead as massive as the one we’re facing in our climate. The future isn’t just down to politicians. The challenge is too big. Business can lead the way - by fundamentally committing to help create a better world for all. A handful of leaders get this but not enough. The thing is business leaders are ill-equipped to do what’s needed. What’s needed is Conscious Leadership and practical actions that set a ‘greater good’ at the heart of the organisation’s purpose, vision, culture and day-in, day-out operations. It’s about a new form of leadership based on five essential principles of human life expressed through five core qualities. From heartfulness, to greater reflection, to intentionality, to presence, to leading with more feminine qualities (irrespective of gender), Heartful Business: Leading with the World in Mind, sets out the standard and practices for the new era of leadership that’s fit for our times – describing why a new form of leadership is needed, what form it needs to take and, crucially, how to develop the capability to lead in this way.At whatever level you lead, Heartful Business will help you become the legacy-building leader you want to be and, more important, the world needs.
£9.99 -
How to Win Large Outsourcing Opportunities for Professional Sales People
As a sales professional in the Outsourcing Services Industry, would you not like to be successful in your job? I think everybody wants that. But how can you be constantly successful, and what is success? Success in our world is being a winner. In other words, just winning opportunities on and on. Is that feasible? Yes, it is. As an international sales professional who is still working for more than 20 years in this industry and is very successful, some old colleagues even called me the best in the industry, it was, for me, the time to put my practical real-life experiences on paper and to share with you why I have always been very successful in winning large outsourcing opportunities. It is a practical book and purely written from real-life experiences.
£7.99 -
If You Only Had Time
This book isn’t about what you produce for your boss or your client, it’s about how you pilot yourself through your career, pick your way through the challenges that come your way and squeeze the most out of the chances you get to learn and develop.
Spending time (and money) with the right executive coach could be the best investment you’d ever make. Maybe that doesn’t fit into your programme today. But if you could be sitting with your coach right now, here’s what you’d be likely to learn.
£7.99 -
In Demand, in Command
A comprehensive, insightful and practical guide to transforming your customer value and costs of service. Great, you're in demand! You have a brilliant product, excellent services, and competitive pricing. But that only gets you a seat at the table. If you really want to stay ahead of the game and be in command of a modern, always-connected world, you need a winning digital customer experience strategy. In Demand, in Command is essential to anyone that considers the growth, allegiance, and advocacy of customers at lower operating costs as paramount. Increasingly, there is a need to stand out from the crowd and not be easily imitated by others. This book gives you immediate access to shrewd, insightful and comprehensible advice on customer strategy, digital optimisation and organisational transformation. Packed with thought-leading expertise, proven 'how to' techniques, and real-life experiences, it enables you to accelerate improvements in your customer insight, service performance, business margins and competitiveness. In Demand, in Command is as much about the people and processes that drive your desired business growth, as it is about digital technologies. Put simply - if you sell to, or serve the public in any shape or form, this book is a must for you.
£18.99 -
Know your enemy - A User's Guide to Bad Management!
So there you were, working hard, getting great feedback and performance ratings; when the new boss arrives and apparently you have suddenly become a liability. Nothing you do is right and even if you double or triple check the instructions, you are still messing up. Your colleagues are all feeling the same, but when you ask your manager questions or try to provide some constructive feedback, the situation only gets worse and it seems as if you now have a target on your back.
Have you become a total failure overnight? Are you delusional? No; you have just encountered a career bad manager. Your situation may seem dire but you can still learn a lot from such an individual about how not to manage. Forewarned is forearmed so read on and get to “know your enemy”.
£14.99 -
Learning to Live in a Different Culture
Going to a foreign country and wondering how you will fit in or adapt to living there? This book will help you. Are you a recent arrival into a different cultural system and are facing difficulties? This book will help you. Want to know how (and why) to do things the way your friends and colleagues of a different culture do? This book will help you. Wondering why other cultures act so differently to yours? This book will tell you. Based on the actual experiences of long-term exchange student sojourners who have been in these situations, this book tells you how they overcame their difficulties. Tested against widely accepted theories and models, the author presents techniques – what to do and what not to do – on how the sojourners featured in this book may have adapted more easily and quickly, and offers his own experiential Cross-cultural Adaptation Process Model (eCAPM) as a tool to use on one’s cultural adaptation journey.
£10.99 -
Loving Leadership
When leadership is powered by love, it can change everything…
In his second book, Michael Quigley presents a radical new model for leading using love as the driving force for your leadership.
Michael will guide you in the six key practices of a loving leader: how to let go of enemies, grow and develop, embrace paradoxes, enjoy sacred relationships, think long-term, and produce meaning that truly matters.
This book contains a combination of inspirational true stories from the worlds of business and education, as well as key insights, unique strategies and frameworks – which you won’t find anywhere else.
By combining the material in this book with the love in your heart you can become a true loving leader.
Our world deserves a better kind of leader – are you ready to become one?
£12.99 -
Overcoming Selective Blindness
With a looming cloud of collective defeatism casting an increasing shadow across the NHS, this book offers a potential lifeline to exhausted individuals and organisations. ‘Selective Blindness’ is cited as the reason why the root causes of the NHS’s problems are failing to be addressed and the single biggest risk to the future of the NHS.
Seeking to share experience and learning from a decade of working with trusts to improve services, the pages are packed with practical, simple, and achievable tools and techniques to increase the pace and focus of improvements. The book recognises the need to practically help both those positioned by the bedside and around the board table so that they may be better positioned to address the root cause of local issues to achieve improvements for patients.
Only when this is achieved will they be able to challenge what is described as Selective Blindness present within those in legitimate positions of influencing the future of the NHS.
£13.99 -
The Chocolate Elephant Part 1
Putting Information Technology first and the business second is putting the cart before the horse.
In most organisations, there seems to be a disconnect between the business and Information Technology, and in some regards, IT is looked on as the silver bullet that can be used to resolve all problems and issues. This has occurred due to Information Technology becoming so embedded in organisations and being required for the execution of most business processes.
It should be noted that Information Technology is a tool used to enable the execution of a business process. It is an important tool, but nonetheless, it is only a tool.
Organisations need to shift the focus back to the business and ensure that the technology they are using fits in with the requirements of their business processes. This will ensure that businesses become more efficient and effective and that they are only using and being supported for the technology that they require. Only in very exceptional circumstances, should a business process be altered to fit in with Information Technology.
£7.99 -
Medical Sales Professional
Medical sales is recognised over the world as a highly prestigious and professional selling role, one that includes the need of clinical expertise, territory management and strong people skills, to say the least. Our growing population and increasing demand, coupled with the attractive investment potential in the global healthcare markets, mean that medicines, equipment and consumables are increasingly being researched, developed and brought to this market. New teams are often formed for the launch of innovative ‘block-buster’ products and, as such, the role of a medical sales professional can offer you a sustainable, attractive and highly rewarding career path, not only in sales but in lots of equally challenging and financially rewarding positions. It’s an excellent choice!
As with any new venture, however, research and preparation are always the key. This book is written with that in mind and will equally assist the brand-new rookie breaking into the industry for the first time, just as much as the seasoned professional looking to hone your skills and shine like a star. Packed with so much information, tips and technical know-how, this book will give you everything you need to either start your career or progress through the ranks and reap the rewards for many years to come.
£10.99 -
حالات دراسية في الإدارة العامة من الواقع العربي
This book specializes in the management of public organizations, targeting practitioners, academics, scholars, trainers, and trainees alike. It includes twenty-one case studies covering thirty-two topics, considering the individual, the group, and/or the organization as a unit of analysis. The formulation of the cases was set to touch upon the realities of the Arab world and to suit students at all scholarship levels.To facilitate the reader's understanding, the book includes a proposed model to discuss and solve cases presented, following a comprehensive, coherent, smooth, and systematic approach, based on the use of the extant available literature as theoretical framework in solving cases presented, supported by a suggested list of the most updated Arabic and international references at the end of the book, disaggregated by the number of topics addressed by each case.The presentation and analysis of the case study allows the possibility of simplifying the cases, laying them on the "anatomy table", disassembling, debating, analyzing them, and conceiving the most appropriate solutions to the dilemmas posed by each case, in conditions that are difficult to provide in the practical reality. The idea is to help promote and develop readers and scholars' conceptual and creative-thinking skills. This book is anticipated to be a valuable and genuine contribution to the Arab and international library.
£16.99 -
You Better Stand Your Watch: Leadership Making Sound Decisions Involving Ethical And Unethical Behaviour In The Workplace
Organizational leaders can use the results of this study to simultaneously improve the quality and effectiveness of the decision-making process. The findings of the quantitative study in this book indicated the increasing importance of concepts regarding ethical behavior and decision-making by leaders in a retail business workplace. The implication that leaders have the responsibility to uphold the highest standards of ethical conduct means that leaders should focus on doing the right thing when integrating ethics and decision-making together. Leaders should embrace the best practices for determining ethical decision-making when confronting unethical behavior in a retail business workplace.
£7.99
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